- Maintain and monitor the daily receivable aging report and credit control dashboard.
- Track overdue balances and initiate required action for collection to assigned channel owners.
- Manage collection activities relating to legacy receivable portfolios.
- Conduct regular client visits and internal collection meetings to resolve aged receivables and payment disputes
- Support legal recovery efforts and management of court cases relating to outstanding receivables.
- Prepare notices of cancellation for policies with overdue premiums in accordance with company policy.
- Coordinate with underwriting and business teams for cancellation follow-up and recovery actions.
- Investigate and clear unidentified collections received in bank accounts.
- Monitor and resolve unallocated receipts and ensure accurate customer account allocation.
- Review and approve the credit limits and terms to recommend the credit committee.
- Maintain credit limits in the core business system of the company.
- Perform regular reconciliations of receivable balances with clients, brokers, and intermediaries.
- Monitor and reconcile broker commissions and related receivable balances.
- Review and clear aged bank reconciliation items relating to receivables.
- Perform month-end closing activities related to accounts receivable.
- Initiate escalations for critical overdue accounts, unresolved disputes, and required actions to counter parties.
- Escalate long outstanding balances and credit risk concerns to the management as and when required.
- Participate in Credit Committee meetings and present key collection and credit-risk matters.
- Identify process gaps affecting collection efficiency and receivable management.
Qualifications & Experience
Education:
- Bachelor's Degree in Accounting and Finance.
Experience:
- Minimum 3-5 years of experience in Accounts Receivable, Credit Control, Collections, or Finance.
- Prior experience in Insurance or Takaful industry is preferred.
- Experience dealing with brokers, corporate clients and credit control management is highly desirable.